Chatbots for WhatsApp and Instagram

Automation · Citria

Every message your business doesn't answer in time is a customer going to the competition. Our chatbots handle Instagram, WhatsApp and more, 24/7, replying instantly and guiding each person toward a purchase — without you being glued to your phone.

We build the automation on ManyChat and connect it to your operation: we set it up, connect it and maintain it. You pick the level — from menu-based replies to artificial intelligence and integrations with your own systems.

What's included

  • Full bot setup and connection of your channels (Instagram, WhatsApp and more).
  • Welcome, FAQ and link-delivery flows.
  • Pro plan: conversational AI and funnels that capture contact data.
  • Elite plan: integrations via webhooks and APIs with your systems.
  • Maintenance and adjustments handled by Citria.
  • Built on ManyChat — without you having to learn the platform.

Who this service is for

  • Businesses that get lots of messages and can't answer them all.
  • Brands selling via Instagram or WhatsApp that don't want to miss a single inquiry.
  • Companies that need to capture leads and organize them for their sales team.
  • Operations wanting to automate inventory, purchases or bookings in real time.

Pricing

Three plans: Starter ($144 USD, setup + first month; then $47/mo), Pro ($294 USD; then $97/mo) and Elite ($546 USD; then $149/mo). The initial payment is made online via PayU; the monthly fee is billed separately.

Starter

$144 USD

Setup $97 + first month $47Then $47 USD/month
  • Channels: Instagram and WhatsApp
  • Button menus and keywords
  • Automated replies 24/7
  • Welcome message and FAQs
  • Direct link delivery
most chosen
Pro

$294 USD

Setup $197 + first month $97Then $97 USD/month
  • Channels: Instagram, WhatsApp, Facebook and TikTok
  • Conversational Artificial Intelligence
  • Funnels that qualify the user
  • Contact data capture (email/phone)
  • Leads organized for your sales team
Elite

$546 USD

Setup $397 + first month $149Then $149 USD/month
  • Everything in the Pro plan
  • Integrations via webhooks and APIs
  • Connection to databases and custom software
  • Real-time inventory lookups
  • Automated purchase or booking flows

Frequently asked questions

Which channels does the chatbot work on?

Starter covers Instagram and WhatsApp. Pro and Elite add Facebook and TikTok. Each higher plan includes the channels of the one below it.

Do I have to learn how to use ManyChat?

No. We build the automation on ManyChat, but we configure, connect and maintain it. You just get the results.

Is the monthly fee charged automatically?

The initial payment (setup + first month) is made online via PayU. The following monthly fee is billed separately as agreed with you; there is no automatic debit.

Does the bot reply with artificial intelligence?

In the Pro and Elite plans, yes: the AI understands context and replies naturally. The Starter plan uses button menus and keywords.

Can it connect to my system or database?

Yes, with the Elite plan. Through webhooks and APIs we connect the chat to your databases or software to look up inventory, purchases or bookings in real time.

Get a no-obligation quote

Tell us what your business needs and we'll send you a clear proposal within 48 hours.

Message us on WhatsApp →info@citria.company →

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Chatbots for WhatsApp and Instagram | Citria