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Refund Policy

Last updated: 7/11/2026

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.

1. Eligibility for Refunds

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

2. Processing

If a refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Citria — Web Development & Software in Europe and Latin America